When The Surgery Is Closed

Trafford North Primary Care Trust are responsible for commissioning out of hours services for patients, which is provided by the Mastercall out-of-hours service.

After normal hours, every weekend and Bank Holidays telephone 0161 748 5559 (our voice centre will guide your call) or you can ring Mastercall direct on 0161 476 2299. A doctor and nurse are always on call. They will call you back to assess the urgency of the problem. You may simply need advice, a prescription, or possibly an appointment in the “Out of Hours” clinic in Sale; in some cases a home visit will be necessary. The duty doctor reports back to your own doctor to give details of your case and treatment as soon as the surgery re-opens.

If you require health information or advice, NHS Direct, a 24-hour nurse-led advice line is available on 0845 4647.

If you need dental care out of hours, please phone your dentist to find out the arrangements for dental care emergency services. Alternatively, NHS Direct can give advice on how to access these services.

Further information is available from the following websites:

• www.nhsdirect.co.uk • www.nhs.uk • www.trafford.nhs.uk • www.mastercall.org.uk